I've had my iPad Pro 2 for a couple of weeks now. The Apple pencil stops working once or twice per day. Bluetooth shows pencil connected, iPad and pencil batteries are sufficiently charged, and the pencil tip is tight. The pencil fails with low (40%) as well as high (90%) charge levels. Touch screen works fine using my finger.
The fix is to momentarily (a few seconds) plug the pencil into the iPad. After this the pencil works again.
Apple support remoted into my iPad two times, but found nothing wrong. The next step will be to exchange the pencil for a new one.
Right now this is not a big deal, but I'm concerned that the pencil is a lemon and the problem will occur more frequently as time goes on or eventually fail completely.
Has anyone else experienced this problem?
The fix is to momentarily (a few seconds) plug the pencil into the iPad. After this the pencil works again.
Apple support remoted into my iPad two times, but found nothing wrong. The next step will be to exchange the pencil for a new one.
Right now this is not a big deal, but I'm concerned that the pencil is a lemon and the problem will occur more frequently as time goes on or eventually fail completely.
Has anyone else experienced this problem?