Steve Adams
Elite Cafe Member
- Joined
- Jan 2, 2007
- Messages
- 320
For those that ship items overseas. Do you declare the full value of the item, or do you declare a lesser value to avoid customs fees? I'll understand if people don't want to respond. It's just that I followed the letter of the law as a first timer and now the customer doesn't want to pay the fee, thus the package is still in customs. Paypals decision is that we did everything by the book, but what is the best way to resolve this with the customer? Obviously I can't refund anything without the item in hand, but he is the only one who can get it out of customs and refuses to do so.